Privacy Policy

1. Introduction

This Privacy Policy explains how Fact-Eco ("we", "our", or "us") collects, uses, shares, and protects your personal information when you visit our website, use our services, or interact with us in any way.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us, such as:

• Contact information (name, email address, phone number, postal address)
• Account information if you create an account with us
• Payment information when you make purchases
• Communications you send to us
• Survey responses or contest entries
• Information you provide when subscribing to our newsletter

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on site, click-through data)
• Location information
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We may use your personal information for various purposes, including:

• Providing and improving our products and services
• Processing transactions and fulfilling orders
• Communicating with you about your orders, accounts, or inquiries
• Sending you marketing communications (if you've opted in)
• Analyzing website usage to improve user experience
• Protecting our rights, property, or safety
• Complying with legal obligations

4. How We Share Your Information

We may share your personal information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• Legal authorities when required by law
• In connection with a business transaction (e.g., merger or acquisition)

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to or restriction of processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review our Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fact-Eco Ltd.
128 Tooley Street
London SE1 2TU, UK
Email: [email protected]
Phone: +44 20 7946 0581

Last Updated: May 1, 2023